Use PowerPoint, Visio, or similar software to create a WBS in chart form (similar to an organizational chart – see the sample in Figure 5-2). Assume the level 1 categories are initiating, planning, executing, controlling, and closing. Under the executing section, include level 2 categories of analysis, design, prototyping, testing, implementation, and support. Assume the support category includes level 3 items called training, documentation, user support, and enhancements.
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